At the beginning of January I started working with one of the departments in the Volunteer Centre: the Core Team.
This department works with adult members of the community and supports them to find volunteering opportunities and access training services. My role includes: interviewing clients to help them find the right volunteer opportunities, updating the main volunteering website (Do-It.org), dealing with volunteers enquiries, dealing with organisations that are looking for volunteers, helping organise volunteering events.
Working with the core team has been a very good experience, I learnt and I’m still learning a lot. When I started my volunteer project I was scared to talk with people or to answer the phone because I thought my English was not very good. Then I started working with the core team and, little by little, I learnt how to interview volunteers and how to deal with the different kind of people that you can meet, also answering the phone is not a problem anymore.
Moreover I improved my IT skills a lot, and have learnt how to use the main database, Salesforce, and also the websites that we use to find the volunteers opportunities for the clients.
And finally, I did various training courses thanks to the core team, such as “train the trainer” and “events fundraising” that have helped me to increase my skills in different areas.
I have only two months left before my project will end unfortunately, but I’m sure that they will continue to be full of new good things to learn.
This department works with adult members of the community and supports them to find volunteering opportunities and access training services. My role includes: interviewing clients to help them find the right volunteer opportunities, updating the main volunteering website (Do-It.org), dealing with volunteers enquiries, dealing with organisations that are looking for volunteers, helping organise volunteering events.
Working with the core team has been a very good experience, I learnt and I’m still learning a lot. When I started my volunteer project I was scared to talk with people or to answer the phone because I thought my English was not very good. Then I started working with the core team and, little by little, I learnt how to interview volunteers and how to deal with the different kind of people that you can meet, also answering the phone is not a problem anymore.
Moreover I improved my IT skills a lot, and have learnt how to use the main database, Salesforce, and also the websites that we use to find the volunteers opportunities for the clients.
And finally, I did various training courses thanks to the core team, such as “train the trainer” and “events fundraising” that have helped me to increase my skills in different areas.
I have only two months left before my project will end unfortunately, but I’m sure that they will continue to be full of new good things to learn.